Ace365 co's Terms & Conditions — Know before you become a member

1 General Terms & Conditions

Ace365 co (hereinafter referred to as "we", "ace365", or "the Platform") is an international online gaming and Sports Betting platform. By using the ace365 co website at ace365co.net, you ("User" or "Member") agree to these Terms and Conditions.

These Terms & Conditions are available in both Bangla and English. In the event of any conflict, the English version shall be considered authoritative. ace365 co reserves the right to update these terms at any time, and any changes will be announced on the website.

• These Terms & Conditions apply to all services provided by ace365 co.
• Additional terms may apply for specific games or promotions.
• Ace365 co reserves the right to close any account found in breach of these terms.
• These Terms & Conditions were last updated on January 1, 2026.

2 Account Registration

To create an account at ace365 co, you must meet certain requirements. All information provided during registration must be accurate and truthful. Accounts opened with false information may be cancelled at any time and any balance may be forfeited.

Registration Requirements

• Applicants must be at least 18 years of age.
• Each person may hold only one ace365 co account.
• Operating multiple accounts from the same device, IP address, or household is strictly prohibited.
• Full name, date of birth, email address, and phone number must all be provided accurately.
• Users must confirm that online gaming is legal in their country.

3 Age Verification & KYC

Ace365 co follows a strict age verification process to protect minors from participation. ace365 co may request proof of identity, address, and payment method from any member at any time.

Documents Required for KYC

• Proof of Identity: National ID (NID), passport, or driving licence.
• Proof of Address: Utility bill or bank statement (within the last 3 months).
• Payment Proof: Mobile banking screenshot or photo of bank card.

If KYC is not completed, ace365 co reserves the right to hold withdrawals or temporarily suspend your account. All information is stored securely.

4 Deposits & Payments

You can deposit at ace365 co via Mobile Pay, Nagad, Rocket, and other approved methods. All deposits are made in Bangladeshi Taka (BDT).

Deposit Terms

• Minimum deposit ৳500.
• Deposits must be made from your own mobile banking account.
• Third-party deposits are not accepted and may result in account closure.
• Ace365 co does not charge any fees on deposits; however, fees may be applied by your payment provider.
• In cases of suspicious transactions, ace365 co may place a hold on deposits and conduct an investigation.

5 Withdrawal Policy

Certain conditions must be met to withdraw winnings from ace365 co. ace365 co is committed to ensuring that all withdrawals are legitimate and secure.

Withdrawal Conditions

• Minimum withdrawal amount ৳500.
• Withdrawals can only be made using the same method that was used for the deposit.
• Withdrawals may be delayed if KYC verification has not been completed.
• Withdrawal requests are typically processed within 15–30 minutes.
• Additional verification may be required for large withdrawal amounts.
• If money laundering is suspected, ace365 co may place a hold on withdrawals and conduct an investigation.

Withdrawal Processing Timeframes

• Mobile Pay/Nagad/Rocket: Typically 15–30 minutes.
• Bank Transfer: 1–3 business days.
• Large amounts (over ৳1,00,000): processed after a 24–72 hour verification period.

6 Bonuses & Promotions

Ace365 co offers a variety of bonuses and promotions. Each bonus has its own specific terms, detailed on the respective bonus page. General bonus terms are outlined below.

Welcome Bonus

New members can receive a bonus of up to 100% on their first deposit. To use this bonus, the combined amount of the bonus and deposit must be wagered at least 30 times. Bonus funds cannot be withdrawn until the wagering requirement has been completed.

General Bonus Terms

• Each bonus may only be used once.
• Bonuses are typically valid for 7–30 days.
• Winnings derived from bonus funds may be subject to a maximum withdrawal limit.
• If bonus abuse through multiple accounts is detected, all associated accounts will be closed.
• Ace365 co reserves the right to withdraw or modify any bonus at any time.

7 Gaming Rules

All games on ace365 co are conducted fairly and transparently. A third-party verified Random Number Generator (RNG) is used to ensure every outcome is completely unbiased.

General Gaming Rules

• In the event of a technical issue during gameplay, ace365 co reserves the right to void or restart the game.
• If a fault is detected in any game, ace365 co reserves the right to void the result.
• If a match is cancelled in Sports Betting, the wagered amount will be refunded.
• In Live Casino games, the dealer's decision is final.

Special Rules for Sports Betting

• Bets are accepted only before the match begins.
• Odds in live betting may change at any time.
• If a match is abandoned, ace365 co will make a decision in accordance with its established rules.
• In the event of a dispute over a match result, data from official sources will be used as the final reference.

8 Prohibited Activities

The following activities are strictly prohibited on the ace365 co platform. Violations may result in account closure, balance forfeiture, and legal action.

• Creating multiple accounts.
• Using another member's account or sharing accounts.
• Creating artificial transactions to claim a bonus.
• Using any software, bots, or automation tools.
• Using ace365 co for money laundering or any illegal transfer of funds.
• Exploiting system vulnerabilities or glitches.
• Harassing or defrauding other members.
• Conducting transactions using a false identity.

9 Account Closure & Suspension

Ace365 co reserves the right to temporarily suspend or permanently close an account at any time for the following reasons.

• For violation of the Terms & Conditions.
• Registering with false information.
• Extended inactivity (more than 12 months).
• Upon instruction from legal or regulatory authorities.
• If the member submits a request to close their own account.

Members may also close their account at any time by contacting support. Any valid balance remaining at the time of closure will be refunded.

10 Limitation of Liability

Ace365 co always strives to provide the best service. However, ace365 co's liability is limited in certain circumstances.

• Ace365 co is not responsible for any game interruptions caused by internet connectivity issues.
• Ace365 co is not directly liable for issues arising from third-party payment systems.
• Ace365 co is not liable for any account information compromised due to a member's own negligence.
• Ace365 co is not liable for service disruptions caused by force majeure events such as natural disasters or cyberattacks.

11 Privacy & Data Protection

Ace365 co places the highest importance on protecting members' personal information. Details on how collected data is used can be found in our Privacy Policy on this page.

• Member information is never sold to third parties.
• Information is not shared with government authorities except where required by law.
• All data is stored with SSL encryption.

12 Right to Amend & Contact

Ace365 co reserves the right to modify, amend, or update these Terms & Conditions at any time. Any changes will be notified on the website and the "Last Updated" date will be revised accordingly.

Continued use of ace365 co after any changes are made will be considered acceptance of the updated terms. We recommend reviewing this page regularly.

Contact Information

If you have any questions about these Terms & Conditions, please contact us:

• Email: support@ace365co.net
• Live Chat: Click the chat button at the bottom right of any page on ace365co .net.
• Time: 24 hours a day, 7 days a week.